Even the best designed and facilitated training sessions are little more than inspiration and motivation if purposeful practice, processes and supports aren’t available after the training.  It’s having, and using practical solutions that will bridge the knowing doing gap. This is where real ‘learning’ happens and where we can help.

Experience is the learner of all things.”  ~ Albert Einstein

Here are some practical solutions we include in our programs and custom design that will help close the knowing doing gap.

• Coaching follow-up program and support
• Action Plans
• Facebook Group Communities
• Group Learning Round Tables

Education does not take place when you learn something you did not know before. Education is your ability to use what you have learned to be better today than you were yesterday.”

~ Iylanla Vanzant, Lawyer, Author, Life Coach

Want to know more? I’d love to connect!  Let’s Connect!

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Just like Dorothy Gale, when she found herself in Oz, individuals and organizations often find themselves swept up in a whirlwind of change and in an unknown land. Whirlwinds of change always bring the need for a new way of being. This new way of being requires new learning, new ways of doing things and most importantly, support and encouragement. That’s where AHz Learning can help.

If you are looking for training that is designed for how people learn, and focused on turning knowledge into action, look no further!

Our design incorporates:

• Accelerated learning techniques
• Adult learning principles
• Brain research and behaviour change
• Practical tools and techniques
• Interaction, engagement and problem solving
• Follow-up support processes, practices and coaching

Our design services:

• Customization of our pre-designed programs and workshops to meet your specific needs.
• Create new classroom or on-line programs and workshops on almost any topic; whether it’s a new software application, procedural or skills/behaviour training.
• Develop new software application documentation and training programs.
• Enhance your existing programs.
• Procedure development, documentation and training.

Whether designing a new training program or enhancing an existing one, our team will work with your subject matter experts to develop a highly effective, actionable training created especially for your organization and culture using your internal terminology and specific examples.

Program delivery options:

• Classroom
• elearning (using Articulate Story Line)
• Webinars
• Peer-to-Peer programs
• Job Aids or Quick Reference Guides
• Train-the-Trainer

Want to know more? I’d love to connect!  Let’s Connect!

We offer a number of workshops that can be customized and delivered by our world-class facilitators or purchased as a package and delivered by your internal facilitators. Packages include the following:

• Participant Workbook
• Facilitator Guide
• PowerPoint Slide Deck

We also offer train-the-trainer programs for all of our workshops.

Customer Service

Note: Customer Service workshops are available for both Face-to-Face customer service or for Call Center audiences.

• Providing Outstanding Customer Service
  • Coaching for Success: Providing Outstanding Customer Service
• Handling Challenging Customer Situations with Finesse and Less Stress
  • Coaching for Success: Handling Challenging Customer Situations with Finesse and Less Stress

For detailed information on our customer service workshops click here.

Authentic, Holistic Leadership Series

• Holistic Leadership
  • Coaching for Success: Authentic, Holistic Leadership

For detailed information on our leadership workshops click here.

Organizational Development

• The Art of Communication
  • Coaching for Success: The Art of Communication
• Overcoming Conflict
  • Coaching for Success: Overcoming Conflict

For detailed information on our organizational development workshops click here.